Change billing information

If, for example, your address or company name has changed and you need to change the billing information for your services, it is possible to make the change in two ways:

  1. Change billing information by editing an existing contact
  2. Change billing information by adding a new contact

Please note: 

If a proforma invoice has already been issued and you wish to change your billing details, you will need to request a new proforma invoice from our customer support team once the change has been completed. You can then use the details from the newly issued proforma invoice to make the payment.



Change billing information by editing an existing contact

Follow these steps to edit only your email, address, date of birth, and mobile phone number.
 
Log in to the administration at admin.forpsi.com. Click on the "Contact list" link above the service icons. After opening the list, select the billing contact and click on its ID. Here you are able to edit the data. The change will then take effect for all services for which the contact is set.
 
 
 
 
 


Change billing information by adding a new contact

The second way to change your service's billing information is to add a new contact to your account that will contain the new billing information. Click the "Add a new contact" link above the service icons.
 
 

 After clicking on the link, you will be able to enter the data (name, address...) and create a completely new, independent contact.
 
 
You will receive the ID of the new contact to the email address you filled in during the contact creation. Send it to us in an authorized message together with IDs of services to which you want to add this contact as a billing contact.
 
The authorization proccess is described here: https://support.forpsi.com/kb/a2984/authorization.aspx